Fast, documented roof repairs for landlords and letting agents across Farnham and Surrey. We keep you compliant, coordinate with your tenants directly, and invoice cleanly — with the paperwork your records need.
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📞 Call Now: 0125 244 7622Landlords are legally responsible for roof repairs under Section 11 of the Landlord and Tenant Act 1985. We handle tenant-reported leaks fast across Farnham and Surrey, coordinate access directly with tenants, and provide itemised VAT invoices and dated photos for your compliance records. Free quotes — call 0125 244 7622.
If you let a property in Farnham, the roof is your responsibility in law — and that duty cannot be signed away in the tenancy agreement. Three pieces of legislation matter, and it is worth understanding what each one actually requires.
Landlord and Tenant Act 1985, Section 11. This is the foundation. It obliges the landlord to keep in repair the structure and exterior of the dwelling — which expressly includes the roof, gutters and external pipes. The tenant cannot be made responsible for these under a standard assured tenancy, however the agreement is worded. If a tenant reports a leak, the clock on your repairing obligation starts the moment you are made aware.
Homes (Fitness for Human Habitation) Act 2018. This strengthened tenants’ hand considerably. It requires rented homes to be fit for human habitation throughout the tenancy, and — crucially — lets a tenant take the landlord to court directly if they fail to keep it so. A roof leak causing damp, mould or water ingress can render a property unfit under this Act. The tenant does not need to wait for the council; they can act themselves.
Awaab’s Law and the Renters’ Rights Act 2025. Here accuracy matters, because there is a lot of loose commentary. Awaab’s Law introduced fixed statutory timescales for investigating and fixing damp and mould — but as of 2026 it applies only to social housing, in force since October 2025. The Renters’ Rights Act 2025 (whose main tenancy reforms commenced on 1 May 2026) contains the legal power to extend Awaab’s Law to private landlords, but no commencement date has been set for that extension; it sits in a later phase of the roadmap, subject to consultation. So a Farnham private landlord is not yet bound by Awaab’s fixed timescales — but is very much bound by the 1985 and 2018 Acts today, and the direction of travel is clear. Acting promptly on reported leaks is both good practice now and preparation for what is coming.
When this page is not what you need: if you are a leaseholder in a block and the roof is communal, responsibility usually sits with the freeholder or managing agent, not you — see our block and commercial guidance, or call and we’ll point you the right way.
Farnham’s rental stock is varied, and the roof problems we’re called to as landlord repairs follow the town’s housing eras. A large share of local lettings are the Victorian and Edwardian terraces around Hale Road, Victoria Road and Firgrove Hill — period roofs where nail sickness and slipped slates are the recurring tenant-reported faults. These are usually genuine repairs, not re-roofs, but they need attending promptly because a slipped slate over a tenant’s bedroom becomes a damp complaint quickly.
The post-war estates in Heath End, Badshot Lea and Upper Hale supply much of the family-let stock, and here the pattern is ageing concrete tile, failing ridge mortar and blocked valleys. Many of these properties also have flat-roofed extensions and garages where the original felt has failed — a common source of the ceiling stains tenants report. Farnham’s heavy tree cover, especially on the wooded roads towards The Bourne and Frensham, means autumn gutter blockage is a predictable annual cause of damp complaints in let properties; an annual clearance across a portfolio heads off most winter leak calls before they happen.
Covering GU9, GU10 and the surrounding postcodes, we know this stock well enough to diagnose most tenant-reported problems from the description before we’re on site — which means a faster, better-targeted response for you.
You or your tenant reports the problem by phone or callback. We take the details and, for a leak affecting habitability, aim to attend the same day.
We contact your tenant directly to arrange access at a suitable time — you don’t have to play middleman. For external work we often need no internal access at all.
We find the actual source, not just the stain, and send you an itemised written quote. No call-out fee, no work beyond an agreed emergency make-safe without your sign-off.
We carry out the repair and photograph before and after. You get dated images and an itemised VAT invoice for your records, tax and any insurance position.
Workmanship is guaranteed for 10 years in writing. If the same fault recurs within that period, we return and put it right at no charge.
| Situation | Typical response |
|---|---|
| Active leak affecting habitability | Same-day attendance where possible |
| Tenant-reported non-urgent repair | Booked within a few working days |
| Portfolio / priority landlords | Prioritised scheduling by arrangement |
| Between-tenancy works | Booked around your void period |
| Insurance-documented storm damage | Same-day make-safe, report to follow |
Wet or high-wind days can pause tiling work; we build weather margin into every booking and prioritise make-safe over cosmetic finish when a tenant’s home is affected.
Most landlord repairs run from towers or roof ladders; scaffold is specified only where the job needs safe standing time — chimney-side work, valley rebuilds, or anything beyond a day at height — and it’s always itemised in your quote, never a hidden extra, and we arrange it. Farnham’s Georgian and Victorian streets around the town centre have limited frontage and controlled pavement space, so scaffold on the conservation streets needs planning and a permit. Pavement scaffold and skip permits go through Waverley Borough Council; allow a few working days on the conservation streets around Castle Street and The Borough where space is tight.
On access to the property itself: your tenant is entitled to at least 24 hours’ written notice and a reasonable visiting time, and we handle that coordination directly with them so you don’t have to. Most external roof work needs no internal access at all, which keeps disruption to your tenant — and awkward scheduling for you — to a minimum.
Damp and mould are the compliance flashpoint for landlords, and a significant share of it is roof-sourced: a slipped tile, a failed chimney flashing, a blocked valley or an overflowing gutter tracking water into the structure. Because Awaab’s Law has made damp and mould the defining housing-standards issue — already enforced in social housing and heading for the private sector — a tenant’s mould complaint is not something to let sit.
When we attend a damp complaint we identify whether the source is genuinely the roof or the roofline, fix the ingress at source, and document it. If the cause turns out to be condensation or something outside our trade we’ll tell you honestly rather than sell you a repair that won’t solve it. Either way you get a written record showing you responded promptly and correctly — exactly the evidence that protects a landlord if a complaint is ever escalated.
| Job | Typical range | Notes |
|---|---|---|
| Tenant-reported leak — make-safe | £150–£350 | Same-day where possible |
| Slipped/broken tiles refix | £150–£300 | Per visit incl. access |
| Chimney flashing repair | £200–£500 | Common damp source |
| Valley clear or rebuild | £150–£900 | Autumn blockage vs failure |
| Annual gutter clearance | £80–£150 | Portfolio rates available |
| Between-tenancy roof check | £120–£250 | Credited against any works |
Worked example: A tenant-reported leak on a Victorian terrace off Hale Road, traced to a failed chimney flashing and re-leaded, with before-and-after photos and a VAT invoice: around £380 including access.
No deposit on repairs under £500. Nothing payable before materials are on site. Itemised VAT invoices provided for every job for your records.
Workmanship on every landlord repair is covered for 10 years in writing, and the guarantee is tied to the property — so it carries over if you sell or change managing agent. Replacement tiles and materials carry their manufacturer warranties on top.
If a fault appears in covered work, we come back and put it right. No quibbling, no re-charge.
Section 11 of the Landlord and Tenant Act 1985 places responsibility for keeping the structure and exterior of a let property — including the roof — in repair on the landlord, and this obligation cannot be transferred to the tenant in a standard assured tenancy.Source: Landlord & Tenant Act 1985, s.11
Or call 0125 244 7622
The gap between tenancies is the ideal window for roof work that’s awkward with someone living in the property — a re-roof, a full gutter and fascia replacement, or works needing extended scaffold time. An empty property means no access coordination, no disruption complaints, and a free hand to get the job done properly. We’ll work to your void timetable to have the property ready for the next tenant.
A quick between-tenancy roof check is also cheap insurance: catching a slipped tile or a tired flashing while the property is empty avoids an emergency call-out — and an unhappy new tenant — three months into the next tenancy. We credit the inspection fee against any works that follow.
"I manage six lets around Farnham and they’re my first call for any roof issue. They deal with the tenant directly, send me photos and a VAT invoice, and I don’t have to chase. Exactly what a landlord needs."
"Tenant reported a leak in one of my Hale Road terraces on a Sunday. Made safe same day, proper repair that week, full documentation for my records. No fuss, fair price."
"Did a full re-roof between tenancies on my Weybourne rental to my void timetable. Clean itemised quote, no surprises, ready for the new tenant on schedule."
The landlord. Section 11 of the Landlord and Tenant Act 1985 makes the landlord responsible for keeping the structure and exterior of the property — including the roof — in repair. This cannot be transferred to the tenant in a standard assured tenancy, regardless of what the tenancy agreement says.
There's no single fixed deadline under general law, but repairs must be carried out within a reasonable time of the landlord being made aware. For a serious leak affecting habitability, reasonable means days, not weeks. Under the Homes (Fitness for Human Habitation) Act 2018 a tenant can take a landlord to court directly if disrepair makes the home unfit.
Not yet. Awaab's Law has applied to social housing since October 2025, setting fixed timescales for damp and mould. The Renters' Rights Act 2025 contains the power to extend it to private landlords, but as of 2026 no commencement date has been set — it sits in a later phase, subject to consultation. Private landlords remain bound by the 2018 Fitness for Human Habitation Act in the meantime.
You must give the tenant at least 24 hours' written notice and visit at a reasonable time, even for repairs. Tenants have a right to quiet enjoyment. For external roof work that doesn't require internal access, coordination is still courteous and avoids disputes — we handle this directly with your tenant if you prefer.
Genuine repairs — restoring the roof to its previous condition — are usually deductible against rental income. Improvements or upgrades are treated as capital and handled differently. The line between the two matters for your tax position, so confirm the treatment of any specific job with your accountant. We provide itemised VAT invoices for your records either way.
Yes. We work directly with letting agents and managing agents across Farnham and Surrey, and offer priority response for landlords with multiple properties. We can invoice the agent or the landlord, provide dated photographs and itemised reports, and coordinate access with tenants directly.
Every job comes with an itemised written quote, dated before-and-after photographs, and a VAT invoice. For insurance or dispute purposes we provide a written report distinguishing sudden damage from wear. This documentation supports your compliance records and any tax or insurance position.
Fast response, clean paperwork, agent-friendly. Coordinated with your tenant, documented for your records.
0125 244 7622📅 Get My Free QuoteLast updated: August 2026